APPRECIATION

As the year draws to a close, we extend our deepest gratitude for your unwavering support and continuous partnership.

Your insights are invaluable and have played a crucial role in shaping our pursuit of excellence. Your feedback truly matters to us. Let’s take a moment to reflect on the milestones we have achieved together and look forward to continuing our journey with your steadfast support.

Thank you for being a part of our success.

APPRECIATION

As the year draws to a close, we extend our deepest gratitude for your unwavering support and continuous partnership.

Your insights are invaluable and have played a crucial role in shaping our pursuit of excellence. Your feedback truly matters to us. Let’s take a moment to reflect on the milestones we have achieved together and look forward to continuing our journey with your steadfast support.

Thank you for being a part of our success.

APPRECIATION

As the year draws to a close, we extend our deepest gratitude for your unwavering support and continuous partnership.

Your insights are invaluable and have played a crucial role in shaping our pursuit of excellence. Your feedback truly matters to us. Let’s take a moment to reflect on the milestones we have achieved together and look forward to continuing our journey with your steadfast support.

Thank you for being a part of our success.

APPRECIATION

As the year draws to a close, we extend our deepest gratitude for your unwavering support and continuous partnership.

Your insights are invaluable and have played a crucial role in shaping our pursuit of excellence. Your feedback truly matters to us. Let’s take a moment to reflect on the milestones we have achieved together and look forward to continuing our journey with your steadfast support.

Thank you for being a part of our success.

HSSE MILESTONE & AWARDS

At the Terminal, safety is our top priority. We are proud to announce that, to date, we have maintained a perfect record with 0% incidents and 0% Lost Time Injuries (LTIs). Your feedback helps us uphold these high standards.
No people Safety incidents in 2024
3200+ Days without LTI
  • No recordable injuries
    ( F, LTI, MTC, RWC ).
  • No reportable injuries

    ( FAC ).
Terminal Performance: Nanjing China
Improvement / Project: Advario Oman (ADO)

BEST in class at advario

HSSE MILESTONE & AWARDS

At the Terminal, safety is our top priority. We are proud to announce that, to date, we have maintained a perfect record with 0% incidents and 0% Lost Time Injuries (LTIs). Your feedback helps us uphold these high standards.
Terminal Performance: Nanjing China
Improvement / Project: Advario Oman (ADO)

BEST in class at advario

HSSE MILESTONE & AWARDS

At the Terminal, safety is our top priority. We are proud to announce that, to date, we have maintained a perfect record with 0% incidents and 0% Lost Time Injuries (LTIs). Your feedback helps us uphold these high standards.
Terminal Performance: Nanjing
China
Improvement / Project:
Advario Oman (ADO)

BEST in class at advario

HSSE MILESTONE & AWARDS

At the Terminal, safety is our top priority. We are proud to announce that, to date, we have maintained a perfect record with 0% incidents and 0% Lost Time Injuries (LTIs). Your feedback helps us uphold these high standards.
Terminal Performance: Nanjing
China
Improvement / Project: Advario Oman (ADO)

BEST in class at advario

HORIZON 2030 is...

Focused program to deliver our existing purpose, strategic priorities and objectives.
Building on existing initiatives and integrating new ones .

A multi-year roadmap, consisting of value creation initiatives across the organization, that together let us reach our full potential

Evolving our current ways of working, culture and behaviours to reach our ambitious goals.

Growth

  • Growing and converting Pipeline
(Brownfield, greenfield and M&A)
  • Refinancing and funding
  • Focused portfolio

Excellence

  • Commercial Excellence
  • Operational Excellence
  • Procurement Excellence
  • Fit-for-purpose organization
  • CAPEX Excellence

Sustainability

  • Net-zero impact of operations
  • Corporate Social Responsibility
  • Material share of renewable revenues

HORIZON 2030 is...

Focused program to deliver our existing purpose, strategic priorities and objectives.
Building on existing initiatives and integrating new ones .

A multi-year roadmap, consisting of value creation initiatives across the organization, that together let us reach our full potential

Evolving our current ways of working, culture and behaviours to reach our ambitious goals.

Growth

  • Growing and converting Pipeline
(Brownfield, greenfield and M&A)
  • Refinancing and funding
  • Focused portfolio

Excellence

  • Commercial Excellence
  • Operational Excellence
  • Procurement Excellence
  • Fit-for-purpose organization
  • CAPEX Excellence

Sustainability

  • Net-zero impact of operations
  • Corporate Social Responsibility
  • Material share of renewable revenues

HORIZON 2030 is...

Focused program to deliver our existing purpose, strategic priorities and objectives.
Building on existing initiatives and integrating new ones .

A multi-year roadmap, consisting of value creation initiatives across the organization, that together let us reach our full potential

Evolving our current ways of working, culture and behaviours to reach our ambitious goals.

Growth

  • Growing and converting Pipeline
(Brownfield, greenfield and M&A)
  • Refinancing and funding
  • Focused portfolio

Excellence

  • Commercial Excellence
  • Operational Excellence
  • Procurement Excellence
  • Fit-for-purpose organization
  • CAPEX Excellence

Sustainability

  • Net-zero impact of operations
  • Corporate Social Responsibility
  • Material share of renewable revenues

HORIZON 2030 is...

Focused program to deliver our existing purpose, strategic priorities and objectives.
Building on existing initiatives and integrating new ones .

A multi-year roadmap, consisting of value creation initiatives
across the organization, that together let us reach our full potential

Evolving our current ways of working, culture and behaviours to reach our ambitious goals.

HORIZON growth

As part of our ambitious plan to reach our full potential by 2030, Advario is on a transformative journey that began in August 2021. Transitioning from Oiltanking in 2021 to a high-acceleration phase in 2023, driving rapid value growth.

As we progress towards “Horizon 2030,” our focus will shift towards maximizing our assets and capturing new growth opportunities globally.

New Partnerships & Projects

Advario is proud to partner with ADNOC to develop a key infrastructure within the TA’ZIZ ecosystem in Abu Dhabi. This partnership supports the creation of clean chemical value chains and aligns with Advario’s commitment to advancing sustainable and innovative infrastructure solutions in the energy and chemical sectors. This project will contribute to the UAE’s vision of industrial growth and development.

HORIZON GROWTH

As part of our ambitious plan to reach our full potential by 2030, Advario is on a transformative journey that began in August 2021. Transitioning from Oiltanking in 2021 to a high-acceleration phase in 2023, driving rapid value growth. As we progress towards “Horizon 2030,” our focus will shift towards maximizing our assets and capturing new growth opportunities globally.

New Partnerships & Projects

Advario is proud to partner with ADNOC to develop a key infrastructure within the TA’ZIZ ecosystem in Abu Dhabi. This partnership supports the creation of clean chemical value chains and aligns with Advario’s commitment to advancing sustainable and innovative infrastructure solutions in the energy and chemical sectors. This project will contribute to the UAE’s vision of industrial growth and development.

HORIZON GROWTH

As part of our ambitious plan to reach our full potential by 2030, Advario is on a transformative journey that began in August 2021. Transitioning from Oiltanking in 2021 to a high-acceleration phase in 2023, driving rapid value growth. As we progress towards “Horizon 2030,” our focus will shift towards maximizing our assets and capturing new growth opportunities globally.

New Partnerships & Projects

Advario is proud to partner with ADNOC to develop a key infrastructure within the TA’ZIZ ecosystem in Abu Dhabi. This partnership supports the creation of clean chemical value chains and aligns with Advario’s commitment to advancing sustainable and innovative infrastructure solutions in the energy and chemical sectors. This project will contribute to the UAE’s vision of industrial growth and development.

Horizon Sustainability

GHG reduction plans in place for all terminals from December 2023.
Several ongoing decarbonization initiatives (incl. some already implemented).
Increased shares of sustainable products stored at our terminals.
Participations in leading consortiums.

Horizon Sustainability

GHG reduction plans in place for all terminals from December 2023.
Several ongoing decarbonization initiatives (incl. some already implemented).
Increased shares of sustainable products stored at our terminals.
Participations in leading consortiums.

Horizon Sustainability

GHG reduction plans in place for all terminals from December 2023.
Several ongoing decarbonization initiatives (incl. some already implemented).
Increased shares of sustainable products stored at our terminals.
Participations in leading consortiums.

Horizon Sustainability

GHG reduction plans in place for all terminals from December 2023.
Several ongoing decarbonization initiatives (incl. some already implemented).
Increased shares of sustainable products stored at our terminals.
Participations in leading consortiums.

HORIZON EXCELLENCE

HORIZON EXCELLENCE

HORIZON EXCELLENCE

HORIZON EXCELLENCE

Operational Excellence

Operational excellence is one of our focuses on Horizon Excellence. By refining processes with tools like Lean Six Sigma, maintaining clear KPI management, and leveraging strong leadership, we aim to enhance efficiency and service quality. Our goal is to optimize operations, improve customer satisfaction, and focus on the metrics that matter most to you. Your feedback is crucial in helping us continue to serve you better.

Operational STRATEGY

OPERATING PRODUCTIVITY

  • Digitize & streamline document control process in marine operations.
  • Simplify status tracking in control room.
  • Enable status tracking for internal / external parties (CSD, surveyors, carriers).
  • Assess & roll-out Newton features and improve user-friendliness.
  • Leverage full operating scale across terminals.
  • Improve capacity stripping pumps.

Results

  • Improve berth optimisation.
  • Timely and Efficient Vessel Turnaround
  • Faster service with streamlined document control and status tracking.
  • Improved safety via infrastructure upgrades.
  • Enhanced user experience with more user-friendly operational tools.

Operational Excellence

Operational excellence is one of our focuses on Horizon Excellence. By refining processes with tools like Lean Six Sigma, maintaining clear KPI management, and leveraging strong leadership, we aim to enhance efficiency and service quality. Our goal is to optimize operations, improve customer satisfaction, and focus on the metrics that matter most to you. Your feedback is crucial in helping us continue to serve you better.

Operational STRATEGY

OPERATING PRODUCTIVITY

  • Digitize & streamline document control process in marine operations.
  • Simplify status tracking in control room.
  • Enable status tracking for internal / external parties (CSD, surveyors, carriers).
  • Assess & roll-out Newton features and improve user-friendliness.
  • Leverage full operating scale across terminals.
  • Improve capacity stripping pumps.

Results

  • Improve berth optimisation.
  • Timely and Efficient Vessel Turnaround
  • Faster service with streamlined document control and status tracking.
  • Improved safety via infrastructure upgrades.
  • Enhanced user experience with more user-friendly operational tools.

Operational Excellence

Operational excellence is one of our focuses on Horizon Excellence. By refining processes with tools like Lean Six Sigma, maintaining clear KPI management, and leveraging strong leadership, we aim to enhance efficiency and service quality. Our goal is to optimize operations, improve customer satisfaction, and focus on the metrics that matter most to you. Your feedback is crucial in helping us continue to serve you better.

Operational STRATEGY

OPERATING PRODUCTIVITY

  • Digitize & streamline document control process in marine operations.
  • Simplify status tracking in control room.
  • Enable status tracking for internal / external parties (CSD, surveyors, carriers).
  • Assess & roll-out Newton features and improve user-friendliness.
  • Leverage full operating scale across terminals.
  • Improve capacity stripping pumps.

Results

  • Improve berth optimisation.
  • Timely and Efficient Vessel Turnaround
  • Faster service with streamlined document control and status tracking.
  • Improved safety via infrastructure upgrades.
  • Enhanced user experience with more user-friendly operational tools.

Operational Excellence

Operational excellence is one of our focuses on Horizon Excellence. By refining processes with tools like Lean Six Sigma, maintaining clear KPI management, and leveraging strong leadership, we aim to enhance efficiency and service quality. Our goal is to optimize operations, improve customer satisfaction, and focus on the metrics that matter most to you. Your feedback is crucial in helping us continue to serve you better.

Customer Service Excellence

Our Horizon Excellence is mainly driven by Commercial and Operational Excellence.
Our Commercial Excellence roadmap is clearly defined and executed in line with our strategic plan, ensuring recurring top-line growth and the development of continuous improvement capabilities.

Contract Negotiation

We are enhancing our contract negotiation process by implementing FOCA technique ( Facts, Opinion, Change, Action). This defines escalation paths and reporting structures, ensuring any issues are quickly resolved.

• By tailoring the process , we can offer you more focused and effective negotiations along with aligning outcomes with your business goals.

Customer Value Proposition

Through customer surveys and feedback sessions, we are able to convert your Feedback / Insights into opportunities and value-added services for you.

• Increasing value from the offered services by meeting your needs and expectations and providing value for money.

Customer Journey Process Review

We are comprehensively optimizing the customer journey - Contact to Contract.

• Streamlining processes, help in reducing time and efforts in resolving issues. This allows the Customer Service Department to be more proactive and responsive.

Customer Service Excellence

Our Horizon Excellence is mainly driven by Commercial and Operational Excellence. Our Commercial Excellence roadmap is clearly defined and executed in line with our strategic plan, ensuring recurring top-line growth and the development of continuous improvement capabilities.

Contract Negotiation

We are enhancing our contract negotiation process by implementing FOCA technique ( Facts, Opinion, Change, Action). This defines escalation paths and reporting structures, ensuring any issues are quickly resolved.

• By tailoring the process , we can offer you more focused and effective negotiations along with aligning outcomes with your business goals.

Customer Value Proposition

Through customer surveys and feedback sessions, we are able to convert your Feedback / Insights into opportunities and value-added services for you.

• Increasing value from the offered services by meeting your needs and expectations and providing value for money.

Customer Journey Process Review

We are comprehensively optimizing the customer journey - Contact to Contract.

• Streamlining processes, help in reducing time and efforts in resolving issues. This allows the Customer Service Department to be more proactive and responsive.

Customer Service Excellence

Our Horizon Excellence is mainly driven by Commercial and Operational Excellence.
Our Commercial Excellence roadmap is clearly defined and executed in line with our strategic plan, ensuring recurring top-line growth and the development of continuous improvement capabilities.

Contract Negotiation

We are enhancing our contract negotiation process by implementing FOCA technique ( Facts, Opinion, Change, Action). This defines escalation paths and reporting structures, ensuring any issues are quickly resolved.

• By tailoring the process , we can offer you more focused and effective negotiations along with aligning outcomes with your business goals.

Customer Value Proposition

Through customer surveys and feedback sessions, we are able to convert your Feedback / Insights into opportunities and value-added services for you.

• Increasing value from the offered services by meeting your needs and expectations and providing value for money.

Customer Journey Process Review

We are comprehensively optimizing the customer journey - Contact to Contract.

• Streamlining processes, help in reducing time and efforts in resolving issues. This allows the Customer Service Department to be more proactive and responsive.

Customer Service Excellence

Our Horizon Excellence is mainly driven by Commercial and Operational Excellence. Our Commercial Excellence roadmap is clearly defined and executed in line with our strategic plan, ensuring recurring top-line growth and the development of continuous improvement capabilities.

Contract Negotiation

We are enhancing our contract negotiation process by implementing FOCA technique ( Facts, Opinion, Change, Action). This defines escalation paths and reporting structures, ensuring any issues are quickly resolved.

• By tailoring the process , we can offer you more focused and effective negotiations along with aligning outcomes with your business goals.

Customer Value Proposition

Through customer surveys and feedback sessions, we are able to convert your Feedback / Insights into opportunities and value-added services for you.

• Increasing value from the offered services by meeting your needs and expectations and providing value for money.

Customer Journey Process Review

We are comprehensively optimizing the customer journey - Contact to Contract.

• Streamlining processes, help in reducing time and efforts in resolving issues. This allows the Customer Service Department to be more proactive and responsive.

We Value Your Voice!

Your experience matters to us, and we want to make it even better. Help us shape the future by sharing your feedback in this quick survey. It only takes a few minutes, and your evaluation will make a big difference!

Customer Survey

We Value Your Voice!

Your experience matters to us, and we want to make it even better. Help us shape the future by sharing your feedback in this quick survey. It only takes a few minutes, and your evaluation will make a big difference!
Customer Survey

We Value Your Voice!

Your experience matters to us, and we want to make it even better. Help us shape the future by sharing your feedback in this quick survey. It only takes a few minutes, and your evaluation will make a big difference!

Customer Survey

We Value Your Voice!

Your experience matters to us, and we want to make it even better. Help us shape the future by sharing your feedback in this quick survey. It only takes a few minutes, and your evaluation will make a big difference!
Customer Survey